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Delivery Policy


  1. Delivery methods

    1. Cooperate with logistics:

  • Home delivery and supermarket pickup are available. For details on freight and delivery logistics, please see the sales channels of each brand, Shopee and PChome.

  1. Delivery days/region:

    1. Home delivery

      • Delivery days/1-3 days

      • Applicable areas/Taiwan Main Island

    2. Supermarket pickup

      • Delivery days/1-3 days

      • Applicable areas/Taiwan Main Island



  1. Shipping instructions

  1. After placing the order (excluding the day of ordering), it will take about 1-3 working days to be shipped, excluding holidays.

  2. Delivery time is 10:00-18:00 from Monday to Friday. No delivery is arranged on two days off and on national holidays.

  3. If there are factors such as weather, disasters, special conditions, large orders during festival sales, etc. , shipments may be delayed, so please forgive me.

  4. If [Home Delivery] is selected: The actual delivery status will depend on the route arranged by the home delivery driver.

  5. If you select [Supermarket]: Please pay attention to the arrival SMS and pick up the goods within 5 days after arrival. Please do not fail to pick up the goods without any reason; any shipping costs incurred will be borne by the customer.